Power-Comm App Privacy Policy

Effective Date: 01/01/2025
Power-Comm Electrical & Communications Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when using the Power-Comm app. By using the app, you consent to the collection and use of your data as described in this policy.

1. What Information We Collect

The Power-Comm app collects the following types of personal information from users:

  • Email Address: Used for communication, notifications, and login purposes.
  • Usage Data: This includes information about how you use the app, such as time spent on the app, features accessed, job assignments, timesheet entries, and other interactions within the app.

2. How We Collect Your Information

We collect your personal information in the following ways:

  • Email Address: You provide your email address when setting up your profile in the app for login and communication purposes.
  • Usage Data: This is automatically collected through the app as you interact with it. It may include information such as pages visited, time spent on the app, interactions with different features (timesheets, leave requests, etc.), and technical data (device type, OS version, etc.).

3. Why We Collect Your Information

We collect and use your personal information in the app for the following purposes:

  • Email Address:
    • To communicate with you about job assignments, timesheet reminders, leave approvals, and other employment-related matters.
    • For login and authentication purposes to ensure the security of your profile.
  • Usage Data:
    • To improve the functionality and performance of the app.
    • To track how users are using the app to identify and fix any issues or improve features.
    • To monitor the overall usage trends and optimize app features accordingly.

4. How We Use Your Information

The information you provide via the Power-Comm app is used for:

  • Communication: To send you important notifications, job updates, or reminders related to timesheets, leave, and incidents.
  • App Optimization: To enhance the user experience by identifying features that need improvement based on how you use the app.
  • Security: To authenticate your login and maintain account security.
  • Monitoring Usage Trends: To analyse usage data and improve app features and performance.

Your data is stored securely and used solely for employment-related purposes and to improve the app experience.

5. Disclosure of Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Internal personnel (e.g., HR, IT, management) who need access to personal data to perform their duties.
  • Third-party service providers who assist with maintaining and improving the Power-Comm app and its associated infrastructure.
  • Legal or regulatory authorities when required by law (e.g., for safety audits or tax reporting).

All third-party service providers are required to handle your data in accordance with applicable privacy laws and regulations.

6. Cookies and Tracking Technologies

The Power-Comm app uses cookies and similar tracking technologies to monitor usage patterns, maintain your session, and improve the app experience. These cookies are necessary for the functionality of the app, such as keeping you logged in during your session and collecting usage data for analysis.

You may manage or disable cookies through your device settings, but please note that doing so may impact your ability to use the app fully.

7. Data Security

We take reasonable measures to protect the security of your personal information, including:

  • Encryption of sensitive data (e.g., email address, usage data)
  • Access control to limit who can view or modify your information
  • Secure servers for data storage
  • Regular audits to ensure our data protection measures are effective

While we strive to keep your data secure, no data transmission over the internet or storage system can be guaranteed 100% secure. We cannot guarantee the security of your data in transit.

8. Access and Correction

You have the right to request access to the personal information we hold about you in the Power-Comm app and to correct any inaccuracies. If you wish to view or update your data, please contact us using the details below.

9. Retention of Your Information

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data in the Power-Comm app, please contact us:

Power-Comm Electrical & Communications Pty Ltd
Phone: 07 3262 8100
Email: admin@powercomm.com.au
Address: 27 Crosby Road, Albion QLD 4010

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated to reflect the most recent changes.